All buys are final sales with each purchase. We offer exchanges but NO REFUNDS.

All exchanges must have a receipt and must be the same value or less. If 30 days have passed since your purchase, we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where there’s only partial exchange is granted:

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed, and the new item will be shipped out to you within the amount of time it was received.

If you haven’t received it after 7 business days of shipping use your tracking label.

If you’ve done all of this and you still have not received your refund yet, please contact us at SlayAwayHairExtension@gmail.com Subject: Exchange

Only regular priced items may be exchanged. Sale items cannot be exchanged and are final sales.

Contact us at SlayAwayHairExtension@gmail.com for questions related to refunds and returns.